Frequently Asked Questions
How are the LED displays powered?
Each of our displays are powered by a power supply that plugs directly into the unit. For international customers, we can switch out the power supply to accommodate your specific country's needs.
What is the turn around time for a custom order?
Can you use any logo?
Please upload (to our contact form) a high resolution (preferably one color) file of your logo. Vector (.ai) format is ideal, but PNG, PSD, or even JPEG will work.
If your logo does not meet this criteria, or you do not have a logo, then you can select a font to use on your personalized display.
Can the display be left on my laptop at all times?
Does the drum cover affect the sound?
How is the drum installed?
Can I travel with the drum head attached?
Does the product come with a warranty?
How can I best protect my display?
We strongly advise you to cautiously handle your build while on the move. The display is made of a shiny acrylic that can break upon rough contact. We encourage you to store it in protective casing while you are travling from gig to gig.